By visiting our website certain information is transmitted to us, for example IP-address, type and version of your web-browser, operating system, the website you came from and the time of your visit. This data cannot be used by us to identify individual visitors. The data is exclusively used to improve the popularity, content and functionality of our website. Whenever we collect personal or business data (phone number, e-mail address, name, country of origin) this is provided by the visitor on a purely voluntary basis.
BOOKING & PAYMENT POLICY
Whilst booking a tour on ambassdorstours.com, you’ll be asked to provide some personal information that will be collected through our booking platform (FareHarbor), in order to administer your bookings and ensure you get the best service possible. Names, preferred contact details, and information about your booking are the main details you will be asked for. You'll also be asked to provide some personal data which may be used for marketing research (i.e., country of origin, age, how you found us). The data processed for marketing research is strictly anonymised before being processed by our marketing and development department. In the case of online payment, your personal data will be processed via FareHarbor and their payment processor.
THIRD PARTIES POLICY
We will not share any personal information, unless otherwise explicitly stated, with third parties, unless we are legally obliged to do so or the transfer of data is necessary in order to complete a service you request. Whenever our service providers come into contact with your data, we make sure that they are just as careful with the information. Please read the data protection policies of the service providers; we make every reasonable effort to ensure they follow the legal requirements.
In some cases, Ambassadors Tours promotes tours operated by third party partners. In that specific case, we transfer relevant personal data to the provider you've booked with. Depending on the provider, this may include your name, contact details, the names of guests travelling with you, and any preferences or other information you specified when you made your booking. If you have a question about your booking, we may contact the provider and ask them to handle your request. In cases of reservation-related disputes, we may transfer the provider information about the reservation process as needed to handle the dispute.
RESELLERS & ONLINE TRAVEL AGENCIES (OTA's) POLICIES
We work with a large network of resellers. These business partners distribute or advertise Ambassadors Tours services. When you make a reservation on one of our business reseller websites, certain personal data that you give them such as your name and email address, your phone number, and other relevant information, will be forwarded to us to finalize and administer your booking.
When you make a reservation through one of our resellers, they can receive certain parts of your personal data related to the specific reservation; such as your name and email address.
When you make a reservation on a reseller’s website, take the time to read their privacy notice if you wish to understand how they may process your personal data.
In accordance with European data protection laws, we use appropriate business systems and procedures to protect and safeguard the personal data you give us. Only authorized personnel are permitted to access your personal data in the course of their work.